Friday, 28 July, 2017

Amazon is refunding up to $70M in app purchases made by kids

FTC Sends Additional Refund Checks Totaling Almost $2 Million to People Who Bought Green Coffee Weight-Loss Supplements Amazon offering refunds for unauthorized in-app purchases
Kelvin Reese | 01 June, 2017, 01:38

If your child made in-app purchases playing Amazon mobile games without your permission, you could be eligible for a refund! The case involved millions of dollars in refunds to parents.

Consumers have until May 28th of next year to submit their request for a refund. The FTC had appealed a judge's denial of an injunction that would have barred Amazon from engaging in similar behavior in the future, USA Today reported Wednesday, while Amazon had quibbled with the court's finding that its lax security surrounding in-app purchases was illegal.

The refunds bring closure to a almost three-year legal battle surrounding complaints that the tech giant made it too easy for children to make the purchases.

After years of court battles with the US Federal Trade Commission, Amazon has agreed to pay up to $70 million to parents whose kids made in-app purchases without permission.

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Although many apps in marketplaces like Amazon or Apple's app stores are free to download, users have the option to make purchases within the app ranging from as little as 99 cents to $100.

In a release, the FTC said all eligible consumers should have received an email from Amazon. That includes buying upgrades in mobile games purchased through Amazon's app store.

What we're talking about is an FTC lawsuit against Amazon that was recently settled. In June 2016, the FTC used the defendants' sales records to mail full refunds to almost 200,000 people who bought the products online.

Amazon will review your refund request and may contact you if additional information is needed. Its stock hit a new milestone yesterday topping out at $1,000 for the first time.

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